Your Trust, Our Priority
At ProLume, we believe your personal information deserves the utmost respect. This Privacy Policy outlines how we handle your data with care, ensuring transparency and security while you explore our innovative LED solutions. We’re committed to keeping your trust as bright as our lights.
What Information We Collect
We gather only what’s necessary to provide you with a seamless experience. This includes:
- Basic details like your name and email when you reach out to us.
- Information you share voluntarily, such as inquiries or feedback about our products.
- Usage data, like how you navigate our website, to help us improve your experience.
How We Use Your Information
Your data helps us light up your world in the best way possible. We use it to:
- Respond to your questions and provide tailored product recommendations.
- Enhance our website and services based on how you interact with us.
- Send you updates about new products or promotions, only if you’ve opted in.
- Ensure our operations comply with legal standards.
Sharing Your Information
We don’t trade or sell your personal details. We may share data only in these cases:
- With trusted service providers who help us operate, like email or hosting services, under strict confidentiality agreements.
- When required by law, such as in response to legal requests or to protect our rights.
- With your explicit consent, for example, if you request we share details with a partner.
Keeping Your Data Secure
We take security seriously, using robust measures to protect your information. Our systems employ encryption and secure protocols to keep your data safe from unauthorized access. While no system is infallible, we continuously update our practices to stay ahead of potential risks.
Your Control Over Your Data
You’re in charge of your information. You can:
- Request access to the data we hold about you.
- Ask us to correct or delete your information if it’s outdated or no longer needed.
- Opt out of marketing communications at any time by contacting us or using unsubscribe links.
To exercise these rights, reach out to us at prolume@gmail.com.
Data Retention
We keep your information only as long as necessary for the purposes outlined here, or as required by law. When it’s no longer needed, we securely delete or anonymize it to protect your privacy.
Third-Party Services
Our website may link to external platforms, like payment processors or social media. These services have their own privacy policies, and we encourage you to review them. ProLume isn’t responsible for their practices, but we choose partners who share our commitment to privacy.
Updates to This Policy
As our technology and services evolve, so may this policy. We’ll notify you of significant changes via email or a notice on our website. Check back here periodically to stay informed about how we protect your data.
Compliance and Data Protection
At ProLume, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at prolume@gmail.com.